CCJPA Performance

CCJPA Performance

Monthly Performance Report

This report covers monthly ridership figures and key performance statistics.

Annual Performance Report

Each year, the CCJPA staff prepares the annual report which outlines key service plan highlights, projects completed/underway, marketing initiatives, and legislative agenda. The report also includes ridership, revenue, on-time performance and revenue-to-cost ratio results.

Passenger Surveys

Twice yearly, the CCJPA conducts a survey of its passengers to stay abreast of customer satisfaction and demographics. We thank you for your participation in these surveys, as the information is invaluable to us as we continue service improvement efforts.

Download the reports and survey summaries from the Statistics menu on the right.