Bart Connections

Remember to purchase your discounted BART tickets in the Café Car – $10 BART tickets can be purchased for only $8

Damaged or demagnetized BART tickets can be exchanged or refunded

Take your ticket to a BART Station Agent who will test the ticket. If you wish a refund the Agent will take the ticket and issue a Refund/Payment Receipt. Your ticket and the original copy of the Refund/Payment Receipt will be forwarded to the Treasury Department where a refund check will be issued and mailed. This process generally takes 10-14 working days.

If you wish to exchange your ticket you can take it to one of the following locations to obtain your new ticket.

  • In San Francisco
    (Monday – Friday)
    • Civic Center BART Station
      7am – 7pm
    • Embarcadero BART Station
      7am – 10am & 4pm – 7pm
    • Powell BART Station
      10am – 7pm
  • In the East Bay
    • Berkeley BART Station
      10am – 6pm
    • 12th Street BART Station
      Tuesday & Thursday
      10am – 6pm