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Traffic Free. Stress Free. Now Wi-Fi is Free!

Date November 28, 2011

 

Well, we did it.

By “we” I mean Capitol Corridor Joint Powers Authority (CCJPA), Caltrans Division of Rail and Amtrak—and by “it” I mean free wireless service.

Starting today, Cyber Monday 2011, riders on California’s three popular intercity passenger trains can stay connected no matter which route you take in the state. We picked today to announce this exciting news to tie in with the busiest Internet holiday shopping day of the year, allowing passengers onboard to shop online.  That’s something you certainly can’t do while driving!

Using any laptop computer or Wi-Fi enabled device, passengers traveling on the Capitol Corridor (Auburn-Sacramento-Emeryville/SF-Oakland-San Jose), San Joaquin (Sacramento-Oakland-Bakersfield), and Pacific Surfliner (San Diego- LA-Santa Barbara-San Luis Obispo) trains now can connect to the Internet through AmtrakConnect SM  for general Web surfing and using e-mail. Passengers also can use the Wi-Fi service to access corporate networks through most standard Virtual Private Networks (VPN), turning train trips into productive work time. Today, when I rode Train 525 I noticed most of the passengers who accessed our Wi-Fi service were getting an early start to their work day by sorting through their emails before they hit the office.

Once again, the CCJPA used its customer-focused business model to implement this project. We listened to our riders who made it clear that Wi-Fi on trains was their number one request and we made it our top customer service priority to follow though.

Not only will you be entertained, connected and productive while you ride, many will save up to $700 a year in “air card” costs as well!

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