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July 15, 2022

Dear Riders,

Many of you have experienced recent extended delays and may have been impacted by train cancellations for which I would like to express my sincere apologies. In particular, we recognize that July 15, 2022, proved to be an extremely challenging day as there were multiple events which took place involving a fatality in one segment of our route, an equipment strike in another, as well as a trackside fire. This series of tragic events caused major delays between Oakland and San Jose, leaving some passengers in a situation where they needed to find other means of transportation. Operations staff did explore alternative transportation options along that segment through a bus bridge; however, driver shortages from local transit agencies prevented that from being an option that we could utilize. AC Transit, BART, County Connection and VTA were able to provide passengers with mutual aid.

In this post-pandemic time, resource constraints continue to prevail, and we will continue to do our best to navigate around them. We appreciate the patience and flexibility many of you have shown during these unexpected incidents.

Thank you,

Rob Padgette
Managing Director, Capitol Corridor