Privacy Policy

The CCJPA values its customers and respects their privacy. We collect information in an effort to improve our customers experience and to communicate with our customers about our service, contests, drawings and promotions. We recognize that we must maintain and use customer information responsibly.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. If our information practices change in the future, we will let you know before we use your information in a manner not previously disclosed in our privacy policy by posting the policy changes on our website or by communicating directly with you. At that time, you will have the opportunity to opt out of any new use of your information.

What kind of information does the Capitol Corridor collect?

We collect information such as your name, e-mail, and postal address when you join our mailing list, or when you participate in a contest, promotion or survey. We may acquire from third parties names, e-mail and postal addresses for select mailings. Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “How does the Capitol Corridor use ‘cookies’?” section below for information about cookies and how we use them.

How does the Capitol Corridor use my information?

When you save your information online with the Capitol Corridor, you will be signed up to receive e-mail updates about news, contests, promotions and service changes. From time to time, we may also send you e-mail surveys to help us learn more about your travel preferences and your experiences on the train.

To serve you better, we may combine information you give us online about your interests and experiences with demographic information that is publicly available. We use that combined information to enhance and personalize your experience with us, and to communicate with you by e-mail or postal mail about our services, contests and promotions that may be of interest to you. If you do not want us to use your information as described above, please email us at [email protected]

How does the Capitol Corridor use “cookies”?

A cookie is a small data file that websites commonly write to a customer’s hard drive when a customer visits a website. A cookie file contains information that can identify a customer anonymously in order to track traffic patterns and add functionality to the website. The cookies on Capitol Corridor’s website do not identify a customer personally but rather identify a customer’s computer when the customer visits Capitol Corridor’s website. A cookie cannot read data off a customer’s hard disk or read cookie files created by other websites. A customer’s browser can be set to warn a customer before accepting cookies and may choose to refuse cookies by turning them off in a customer’s browser. A customer does not need to have cookies turned on to use the majority of the Capitol Corridor website, but a customer may need to allow cookies in certain areas of the site in order to perform certain functions. Capitol Corridor’s website allows users to clear cookies.

Does the Capitol Corridor share my information with third parties?

We may contract with third parties to assist us in maintaining and managing our customer information, to fulfill promotions and to communicate with our customers about Capitol Corridor related issues. We do not authorize any of those third parties to make any other use of your information.

When we offer contests and promotions, or join with other companies to do so, customers who choose to participate in those contests and promotions may be asked to provide personal information to participate. That information may then be used by us and by any company offering the contest or promotion to notify winners or to fulfill promotional obligations.

In addition, when we team up with another company to offer or provide products, services, contests or promotions, we and the other company may cross-reference our customer databases to identify common customers. We and the other company may use that existing information to identify future promotional opportunities and to fulfill promotional or contractual obligations.

If, prior to participating in a contest or promotion, you opted not to receive information about or mailings from us, you may still receive information from or about the Capitol Corridor in connection with the contest or promotion if you choose to register for or participate in it. You may opt not to participate in these contests or promotions if you do not want to receive information about the Capitol Corridor or share your information with the Capitol Corridor and the other companies sponsoring those contests or promotions.

We also may share aggregate, non-personally identifiable information about you, such as age and gender, with our business partners to fulfill our contractual obligations. Except as described above, we do not share, rent or sell any information we collect online to any unaffiliated third party.

When we join with third parties to offer you products such as special discounts, programs, or prizes, CCJPA cannot be responsible for the third party’s products. Any comments or complaints you may have about the product should be directed to the third party. We of course, carefully select our promotional partners, and if you have comments about the third party’s relationship with the Capitol Corridor, please let us know.

How does the CCJPA protect kids’ privacy?

Like you, we at the Capitol Corridor are concerned about the safety of children when they use the Internet. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we receive actual knowledge that a subscriber to the Capitol Corridor is under the age of 13, we will remove all personally identifiable information about that person from our files. Also, the Capitol Corridor requires that all contest or drawing entrants be at least 18 years of age or older.

Website Links

The Capitol Corridor website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.