Capitol Corridor Joint Powers Authority (CCJPA) officials announced a new ridership threshold was set last month, making January 2011 performance the best of any January in the history of the service. â€œ130,860 passengers rode our trains last month, which is an 11 percent increase compared to the 117,860 who boarded Capitol Corridor trains in January 2010.â€ CCJPA Chair Bob Franklin said. â€œThe double-digit spike in ridership helped the Capitol Corridor achieve a 13 percent increase in revenue.â€
In the last 12 months the Capitol Corridor has carried 1.62 million riders, which is a four percent increase compared to February 2009 through January 2010.
Why the Increase?
Capitol Corridor officials attribute the rise in ridership and revenue to its stellar on-time performance, as well as its exceptional customer service and affordable fares. â€œOur 96 percent on-time performance puts us at the top spot in the nation for reliable passenger rail service,â€ Franklin added.Â â€œOur on-time performance, train frequency, comfortable and stress-free rides combined with rising gas prices make Capitol Corridor a viable, green and affordable alternative to driving.â€
Reinvesting $3.75 Million to enhance customer service
Capitol Corridor has a long tradition of reinvesting dollars toward customer amenities.Â â€œBy the end of 2011, the CCJPA will fulfill our passengersâ€™ number one requested amenity: free wireless internet access on our trains,â€ CCJPA Managing Director David Kutrosky said.Â â€œWe finally got funding for this project thanks to a decision by the California Transportation Commission (CTC), which allows $3.75 million in cost savings from one Capitol Corridor project to be used to fund an on-board wireless system.â€
â€œGiven todayâ€™s challenges in securing public financing, the CCJPA appreciates the CTCâ€™s decision to use these cost savings to install our long-awaited wireless program.Â Business model forecasts indicate that offering free wireless internet service on our trains will attract more riders, thereby increasing system ridership and revenue,â€ Kutrosky added.Â â€œThis is a winning scenario for the communities we serve because more people on trains mean fewer cars on the road and cleaner air.â€