Issue 17, June 4, 2004

Linsey Ettlin Message To Riders

Dear Capitol Corridor Riders and Friends, Since the winter holidays, there has been an incremental improvement to our service performance, culminating with 90+% or better on time performance in April and May. Unfortunately, during the first week of June things took a pretty bad turn following an early morning trespasser fatality that involved a freight train and then delayed all …

Issue 16, April 4, 2004

Linsey Ettlin Message To Riders

“Shorter Travel Time?” A Frequently Asked Question “When is my travel time on the train going to improve (get shorter)?” The answer is: on April 26, 2004. You will see the “first fruits” of the capital investment program when travel time between Sacramento and Oakland is reduced by 10 minutes. So, how are we doing this? It is a three-pronged …

Issue 15, December 3, 2003

Linsey Ettlin Message To Riders

From Me to You Each year for the last 33 or so, on St. Nicholas Day, I prepare an annual message to my staff. This year I am expanding this letter to be this year’s fourth Message to Riders and it is directed to you, who really are “the Capitol Corridor.” As we approach the holiday season, I want to …

Issue 14, September 3, 2003

Linsey Ettlin Message To Riders

“When is my travel time on the train going to improve (get shorter)?” The answer is: on April 26, 2004. You will see the “first fruits” of the capital investment program when travel time between Sacramento and Oakland is reduced by 10 minutes. So, how are we doing this? It is a three-pronged approach involving 1) completion of construction work, …

Issue 13, July 3, 2003

Linsey Ettlin Message To Riders

From Me to You – What Is Happening To Our Capitol Corridor Train Service? Performance After a good start in March, most of you have experienced a dramatic and steady decline in “on-time” reliability. Since mid-April, I personally received more than twelve hundred e-mails (yes, that’s 1,200!) “communicating” to me your disappointment, frustration and anger over the situation. Service performance …