Issue 13, July 3, 2003

Linsey Ettlin Message To Riders

From Me to You – What Is Happening To Our Capitol Corridor Train Service? Performance After a good start in March, most of you have experienced a dramatic and steady decline in “on-time” reliability. Since mid-April, I personally received more than twelve hundred e-mails (yes, that’s 1,200!) “communicating” to me your disappointment, frustration and anger over the situation. Service performance …

Issue 12, June 25, 2003

Linsey Ettlin Message To Riders

From Me to You – What Is going on with our trains? I need not tell you that service has deteriorated along the entire Capitol Corridor Route during the last several weeks, with an all time low of 45% on-time reached yesterday (June 24), and today is not looking much better. And these stats include the 10-15 minutes of “recovery …