CC Rail Mail: Thanksgiving Travel, Positive Train Control, Lost & Found, and November Picks Karen Bakar CC Rail Mail & Newsletters, Uncategorized

Thanksgiving Travel Service

thanksgiving service 2018

The Capitol Corridor is a convenient and relaxing way to visit family and friends during the Thanksgiving holiday week. This is also our busiest travel period, so you’ll want to make your plans in advance and read our Holiday Travel Tips to ensure a smooth and enjoyable ride. For details about the Capitol Corridor’s Thanksgiving week service, including additional connecting bus trips to and from Cal Poly San Luis Obispo, Chico State, and Humboldt State, check out our recent news article.

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Capitol Corridor Implements Critical Safety System, Positive Train Control

PTC Amtrak

We are pleased to announce the achievement of an important safety milestone. On October 24, the Capitol Corridor launched fleet-wide implementation of Positive Train Control, or PTC. PTC is a rail safety system mandated by Congress, and the Capitol Corridor completed testing and began implementation two months ahead of the December 31, 2018 federal deadline. PTC adds an extra layer of security to an already safe system, reflecting the Capitol Corridor’s steadfast commitment to enhancing safety as ridership grows and service expands.

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New Lost & Found Procedure

lost and found

Have you ever lost something on the train or at the station? Good news: there’s now an easier way to report, search for, and retrieve misplaced belongings! The Capitol Corridor’s operating partner, Amtrak, recently implemented a cloud-based software program called Chargerback to help passengers report, track, and (hopefully) find lost or misplaced items. Read for more details about the new lost and found process.

Security Reminder for the Holidays

Emeryville Capitol Corridor Station

With the busy holiday season almost underway, we’d like to share some important safety reminders. Always be aware of your surroundings and keep your personal belongings secure. Keep your phone, laptop, and other valuables packed away and out of sight, especially when you’re standing on the station platform. And, if you notice any suspicious activity, don’t hesitate to alert train personnel. For more safety tips, visit the Safety & Security page of our website.

Café Car Discount for Major Service Delays

cafe car

Effective November 1, the Capitol Corridor will no longer distribute Café Car delay vouchers when trains are delayed 30 minutes or more. Instead, we will offer an immediate 20% discount on Café Car food items (excluding alcohol and sundries). We made this change based on feedback received earlier this year during our public workshops. While we always strive to deliver high on-time performance, we hope that in the event of a long delay, the Café Car discount makes the inconvenience a bit more tolerable.

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